The importance of listening to your customers

I think it’s crucial to point out that it’s very evident that Microsoft is listening to the partners, customers and the community.

From the new communication strategies (Blogs), to the User Experience Programs, Microsoft is obviously paying close attention, taking notes and making modifications where possble.

Here’s a little proof:

Sure Microsoft has many paid evangelists but In my opinion the key to successful communication is creating a userbase that will evangelize your product, simply because they believe in it.
I also think they’re also on track to obtain this status with both Vista and the Office 2007 Stack (Which also just so happen to be the companies two flagship products)


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